Frequently Asked Questions

Find answers to common questions about our gourmet products

How do you ensure the freshness of perishable items during transit?

We use specialized insulated packaging and cold packs for all temperature-sensitive items like cheeses and meats to ensure they arrive in perfect condition.

Are your products imported directly from Europe?

Yes, we source our products directly from authentic artisanal producers across Europe, including Italy, France, Spain, and Germany.

Do you offer gift wrapping or custom gift baskets?

Absolutely. We offer premium gift wrapping options and can curate custom gourmet baskets for corporate events or personal gifts.

Is there a minimum order requirement for shipping?

There is no minimum order requirement, though orders over $100 qualify for discounted express shipping.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery.

Do you accommodate specific dietary requirements?

We offer a wide range of gluten-free, organic, and DOP-certified products. Please use our website filters to find items that suit your dietary needs.